Discover Pure Entertainment at Chanzora
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Explore GamesUser Agreement for Social Casino Platform
Welcome to Chanzora. This User Agreement ("Agreement") sets forth the legally binding terms and conditions that govern your use of our social casino platform ("Platform"). By accessing, browsing, or using our Platform, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions herein. This Agreement is provided to ensure transparency in how we manage, protect, and use your personal data as well as to outline your rights and responsibilities as a user of our Platform. Please review this Agreement carefully.
Definitions
For the purposes of this Agreement, the following terms shall have the meanings set forth below:
- "User" means any person who accesses and/or uses our Platform.
- "Platform" refers to the social casino online service provided by Chanzora, which allows users to engage in casino-style games using virtual credits that have no cash value and are not redeemable for real money.
- "Virtual Credits" or "Tokens" refer to the in-game currency provided solely for entertainment purposes, which cannot be purchased with or exchanged for real currency.
- "Personal Data" means any information relating to an individual that is collected by our Platform, including but not limited to your name, email address, IP address, and usage data, in accordance with applicable privacy laws.
- "Cookies" refer to small text files placed on your device to help us provide a better user experience, analyze site usage, and tailor our content.
- "Agreement" means this User Agreement, including any amendments, modifications, or additional terms incorporated herein by reference.
Access and Use of the Platform
Your access and use of the Platform are subject to this Agreement. By continuing to access and use the Platform, you acknowledge that you have obtained the necessary rights to do so. The Platform is intended solely for users who are at least 18 years old, or of legal age as required by applicable law, and who have the authority to enter into legal agreements. If you do not meet these criteria, please refrain from using our Platform.
The Platform is provided on an "as is" and "as available" basis. We reserve the right to modify, suspend, or discontinue any part of the Platform at any time without prior notice. It is your responsibility to check this Agreement periodically for updates, which become effective as soon as they are posted.
Virtual Credits and In-Game Items
All virtual credits, tokens, or any in-game items provided on the Platform are for entertainment purposes only. No real money transactions occur on the Platform, and no virtual credits purchased or earned have monetary value. You understand and agree that these items are non-transferable and have no cash equivalent value. They are not intended to be used, exchanged, or redeemed for any form of real money, and any attempt to do so is strictly prohibited.
Any promotion, bonus, or reward offered within the Platform does not imply any guarantee of winning real prizes or monetary compensation. By participating in such promotions, you acknowledge that they are purely for the purpose of enhancing your entertainment experience on the Platform.
Intellectual Property Rights
All content, features, and functionalities on the Platform, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and compilations thereof, are the sole property of Chanzora or its licensors. This content is protected under applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Platform solely for your personal, non-commercial use. Any modification, reproduction, distribution, or exploitation of any content on the Platform without our prior written consent is strictly prohibited.
Privacy and Personal Data Protection
Your privacy is of utmost importance to us. We are committed to safeguarding the personal information you share with us in accordance with applicable data protection laws, including New Zealand’s Privacy Act 2020. In this section, we outline how we collect, process, and protect your personal data and the rights you have in relation to your personal information.
Information We Collect
We may collect personal data such as your name, email address, IP address, device details, and usage patterns. This information is collected to enhance your user experience, provide personalized content, and improve the security and functionality of our Platform. Additionally, we may use Cookies to gather information about your browsing behavior.
Use of Cookies
Our Platform employs the use of Cookies and similar tracking technologies to analyze user activity, deliver targeted advertising, and improve overall user experience. Cookies enable us to remember your preferences and monitor usage patterns. By continuing to use our Platform, you consent to the use of Cookies in accordance with our internal policies. If you have any concerns about cookies, you can adjust your browser settings to manage them. For further details, please refer to the Cookie Policy available internally on our Platform.
Data Processing and Security
All personal data collected by our Platform is processed in a manner that ensures its confidentiality and integrity. We have implemented robust technical and organizational measures designed to protect your data against unauthorized or unlawful processing and against accidental loss, destruction, or damage. Data is stored only for as long as necessary for the fulfillment of the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Your Rights and Data Requests
In accordance with applicable privacy laws, you have the right to request access to your personal data, request corrections to any inaccurate or incomplete data, or ask for the deletion of your data. To exercise these rights, please contact our support team via email at support@chanzora.com or reach us by telephone at 6467463178. We will respond to your requests in a timely manner and in compliance with applicable legal requirements.
All personal data requests can be submitted at any time. Upon validation of your identity, we will proceed with the request. Please note that certain data may need to be retained for a reasonable period in order to comply with legal or regulatory obligations.
Limitation of Liability and Disclaimers
The Platform is provided on an "as is" basis without warranties of any kind, either expressed or implied. Chanzora makes no representations or warranties regarding the reliability, availability, or suitability of the Platform for any particular purpose. To the maximum extent permitted by applicable law, Chanzora disclaims all warranties, express or implied, and shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of or inability to use the Platform, even if Chanzora has been advised of the possibility of such damages.
In no event shall Chanzora be held responsible for any loss, injury, or damage resulting from your reliance on the information provided on the Platform. Users assume full responsibility for any decisions made based on the content of the Platform.
Indemnification
You agree to indemnify, defend, and hold harmless Chanzora, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees and costs, arising out of or connected with your access to or use of the Platform, your violation of this Agreement, or infringement by you of any intellectual property or other right of any person or entity.
Termination and Suspension
Chanzora reserves the right to terminate or suspend your access to the Platform at any time, without notice, for any reason, including but not limited to a breach of this Agreement. Upon termination, your right to use the Platform will automatically cease, and any data associated with your account may be deleted in accordance with our retention policies.
If your account is terminated, you shall immediately cease all use of the Platform, and you shall not attempt to reverse or circumvent any measures implemented to enforce the termination.
Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws and regulations applicable to our operations. You agree that any dispute arising under or in connection with this Agreement shall first be attempted to be resolved through informal negotiations between you and Chanzora. If resolution cannot be achieved through such negotiations, you agree that any legal actions or proceedings related to this Agreement shall be subject to the exclusive jurisdiction of the competent courts.
Any dispute resolution process will be conducted in English, and all legal documents related to such disputes shall be in English.
Miscellaneous Provisions
This Agreement constitutes the entire agreement between you and Chanzora regarding your use of the Platform and supersedes all prior or contemporaneous understandings or agreements, whether written or oral, regarding the subject matter herein.
If any provision of this Agreement is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect. The failure of Chanzora to enforce any right or provision of this Agreement shall not be considered a waiver of such right or provision.
No modification, amendment, or waiver of any provision of this Agreement shall be effective unless in writing and signed by an authorized representative of Chanzora. Your continued use of the Platform following any changes to this Agreement will be deemed acceptance of those changes.
Compliance with Advertising and Promotion Guidelines
All promotional materials and in-app advertising displayed on the Platform comply with current advertising regulations and industry best practices. Chanzora ensures that any advertising content does not mislead users and is presented in a clear, balanced, and fair manner. Users are encouraged to review any promotional terms carefully, and any disputes or questions related to these materials will be resolved in accordance with the dispute resolution policies described in this Agreement.
Contact Information and Further Inquiries
If you have any questions, concerns, or requests regarding this Agreement, our data practices, or any matters related to your personal data, please do not hesitate to contact us. You may reach our support team by sending an email to support@chanzora.com or by calling us at 6467463178. Our business address is: 32 Pompolona Street Te Anau New Zealand.
We are committed to addressing your concerns in a prompt and efficient manner and appreciate your efforts to help us maintain transparency and compliance with all applicable laws.
Amendments to the Agreement
Chanzora reserves the right to revise or update this Agreement at any time. Should substantive changes be made, we will notify users through appropriate channels, and the revised Agreement shall become effective as of the publication date indicated by the macro 2025-06-25. It is your responsibility to periodically review this Agreement to stay informed about any changes that may affect your rights or obligations when using the Platform.
Your continued use of the Platform after any such amendments shall constitute your acceptance of the revised terms and conditions.
Final Provisions
By accessing and using the Platform, you acknowledge that you have read, understood, and agreed to all the terms and provisions of this Agreement in full. Should you have any issues or disputes concerning this Agreement, you agree to contact us for a resolution before seeking any formal legal remedy.
This Agreement is binding upon you and any successors or assigns and remains in effect until terminated by either party in accordance with the provisions set forth herein.
We thank you for choosing Chanzora as your destination for social casino entertainment and look forward to providing you with an engaging and secure experience.
This User Agreement is effective as of 2025-06-25 and shall govern all aspects of your interaction with our Platform. Please retain a copy of this Agreement for your records.
Our website is a social casino and is intended solely for entertainment. All games are virtual, do not involve real money stakes, and do not allow for winning real money or prizes. Success in our games does not guarantee success in real money gambling. Available only for users aged 18 and over.